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Privacy Policy

Effective Date: June 30, 2025

Monixa Inc. ("Monixa.ai", "we", "our") is a Delaware corporation with its principal place of business at 131 Continental Dr, Suite 305, Newark, DE 19713. This Privacy Policy describes how Monixa.ai collects, uses, discloses, and safeguards personal information obtained through the website located at https://monixa.ai (the "Website") and any online products, applications, or services that link to this Policy (collectively, the "Services").

Monixa.ai complies with the Delaware Online Privacy and Protection Act (6 Del. C. §§ 1201C et seq.) and all other applicable U.S. laws. Individuals accessing the Services from outside the United States acknowledge that their information will be transferred to, processed, and stored in the United States.

Contents

  • Information Collected
  • Use of Information
  • Cookies and Similar Technologies
  • Disclosure of Information
  • Individual Rights and Choices
  • Children’s Privacy
  • Data Security
  • Retention of Information
  • Updates to This Policy
  • Contact Monixa.ai

Information Collected

Information Provided Voluntarily

  • Account Information – name, email address, username, password, telephone number, and any other details supplied when creating an account.
  • Correspondence – records of communications, support requests, or survey responses submitted via the Website.
  • Payment Information – limited billing details (e.g., card type, last four digits, expiration date) processed by a PCI‑compliant payment processor; Monixa.ai does not store complete card numbers.
  • User‑ Generated Content – files, documents, or other materials uploaded to the Services.

Information Collected Automatically

  • Usage Data – Internet Protocol (IP) address, browser type, device identifiers, referring pages, pages viewed, time spent on pages, and hyperlinks selected.
  • Approximate Location – city‑ and region‑level location inferred from IP address.
  • Analytics Data – aggregated statistics furnished by Google Analytics 4 or comparable analytics services.

Cookies and Related Technologies

Information is also collected through cookies, web beacons, and local storage objects. Further details are provided in the Cookies and Similar Technologies section.

Use of Information

Personal information is processed for the following purposes:

  • Provision of Services – to register accounts, authenticate users, and operate the Website.
  • Service Improvement – to analyse performance, develop new features, and enhance user experience.
  • Communications – to deliver transactional notices, security alerts, and administrative messages.
  • Payment Processing – to facilitate transactions and issue invoices or receipts.
  • Fraud Prevention and Security – to detect, investigate, and mitigate fraudulent, malicious, or unlawful activity.
  • Legal Compliance – to satisfy tax, accounting, and other statutory obligations.
  • Marketing – to provide information about Monixa.ai products or services, where permitted by law. Individuals may opt out at any time (see Individual Rights and Choices).

Monixa.ai does not engage in automated decision‑making that produces legal or similarly significant effects on individuals.

Cookies and Similar Technologies

The Website utilises first‑ and third‑party cookies, web beacons, and local storage objects to:

  • Remember user preferences (e.g., language settings, display options).
  • Analyse Website traffic and performance.
  • Measure the effectiveness of marketing initiatives.

Most web browsers permit users to block or delete cookies. However, certain Website functions may become unavailable if cookies are disabled.

Disclosure of Information

Monixa.ai does not sell or rent personal information. Information is disclosed only in the circumstances set out below:

  • Service Providers – trusted vendors that provide cloud hosting, analytics, customer support, payment processing, email delivery, or similar services, subject to contractual confidentiality obligations.
  • Corporate Transactions – in connection with a merger, acquisition, reorganisation, or sale of assets. Affected individuals will be notified of any change in ownership or use of personal information.
  • Legal Requirements – to comply with subpoenas, court orders, government requests, or other legal processes, or to protect the rights, property, or safety of Monixa.ai, its users, or the public.
  • With Consent – where individuals expressly authorise the disclosure.

Individual Rights and Choices

Marketing Communications

Recipients of marketing communications may opt out at any time by following the unsubscribe instructions included in each communication.

Access and Correction

Registered users may review and amend certain account details through their account dashboard. Other requests to access, correct, or delete personal information should be submitted via the contact form on the Website.

Delaware Privacy Rights

Residents of Delaware are entitled to:

  • Access the categories of personally identifiable information ("PII") collected and the categories of third parties with whom such information is shared (see Information Collected and Disclosure of Information).
  • Request Deletion of PII, subject to statutory exceptions.
  • Opt Out of the collection of PII on websites directed to children (see Children’s Privacy).

Requests must be submitted through the Website’s contact form with the subject line "Delaware Privacy Request" . Monixa.ai will verify the requester’s identity by matching at least two data elements and will respond within thirty (30) days as required by law.

Notice to Non‑Delaware Residents: Residents of jurisdictions affording additional privacy rights (e.g., California or certain international regions) may submit a request via the contact form. Monixa.ai will honour such requests where legally required.

Children’s Privacy

The Services are not directed to children under thirteen (13) years of age, and Monixa.ai does not knowingly collect personal information from children. Parents or legal guardians who believe that a child has provided personal information should contact Monixa.ai so that the information can be deleted.

Data Security

Monixa.ai employs administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, role‑based access controls, vulnerability assessments, and periodic penetration testing. No Internet transmission or storage system is entirely secure; therefore, absolute security cannot be guaranteed.

Retention of Information

Personal information is retained only for as long as necessary to fulfil the purposes outlined in this Policy, to comply with legal obligations, or to resolve disputes. Retention periods vary depending on data category and applicable legal requirements.

Updates to This Policy

This Privacy Policy may be revised periodically. The "Effective Date" above will be updated to reflect the date of the most recent changes. Material modifications will be announced via a notice on the Website.